Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our services. This may include:

• Personal Data: Name, email address, phone number, and mailing address.
• Sensitive Personal Data (SPDI): We do not generally collect sensitive financial or biometric data unless required for a specific business transaction, in which case explicit consent is obtained.
• Usage Data: Automatically collected data such as IP address, browser type, and interaction with our website using cookies.

2. Use of Information

We process your information for purposes based on legitimate business interests, including:

• Providing and improving our digital marketing, web development, and AI-driven services.
• Communicating with you via email, phone, or WhatsApp for service updates and marketing (with consent).
• Analyzing website performance to enhance your user experience.
• Legal compliance and protection against fraud.

3. Data Protection and Security

We implement robust technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, or to fulfill business obligations. We do not sell your personal data to third parties.

5. Your Privacy Rights

Under the DPDP Act 2023 and other regional regulations, you have the right to:

• Right to Access: Request copies of your personal data.
• Right to Rectification: Request correction of inaccurate information.
• Right to Erasure: Request deletion of your data under certain conditions.
• Right to Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your data.

6. Cookies and Tracking Technologies

We use cookies to collect and store your information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

7. WhatsApp Automation and Marketing

By opting in to our WhatsApp services, you acknowledge that we may use automated systems to send messages. You can opt-out at any time by replying "STOP" or contacting us directly.

8. Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Siddiq Ali
Title: Founder & CEO
Address: 3rd Floor, Trust Pharma Building, Kaloor, Kochi, Kerala, India
Email: grievance@banztechnologies.com
Phone: +91 70123 45678

9. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.